Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (830) 625-5710 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.


  • New Equipment: Manufacturer’s parts warranty (varies by brand) + 1 year labor warranty
  • Service related: 1 year parts warranty + 30 days labor warranty


  • New appliances: 1 year manufacturer’s parts & labor warranty.
  • (Some brands/models have additional limited coverage)

  • Service related: 1 year parts warranty + 30 days labor warranty

Used Appliances or HVAC Equipment

  • Occasionally we sell used models. In those cases there is no warranty. Sold As Is.

Extended warranty plans are available!

  • Extended warranties are relatively inexpensive compared to the cost of some repairs and can potentially save you a lot of money in the event your appliance or HVAC system breaks down. Some even cover expenses that the manufacturers’ warranty doesn’t like power surges & refrigerant. Your covered refrigerator even has food loss reimbursement coverage.
  • We offer extended warranties for your new appliance and HVAC system to give you piece of mind and to save you money in the event of an untimely malfunction. Ask us for more information and pricing packages.
  • Cool Care Protection Plans

    Epic Protect